Category Archives: Talent Management

What If… You don’t have time for Your kids?

What If… You don’t have time for Your kids?

Too busy, Too bad! Get a life. Learn from other business owners and key executives how they manage their time. When I had my companies the talk was how to be more efficient.

That’s ok. But, today the discussion is how to be more effective! Just doing “stuff” may make you feel good, and are you doing the right stuff?

At Peer Advisory Board meetings we discuss delegation, prioritization, and work format to be more effective. In business today we don’t measure how busy you are. We measure and reward how effective You are.

Do you need help establishing the right priorities? Do you have the right strategy? Do you have to consistently have to reinvent the wheel? Does everyone come to you for an Answer? If You nodded yes to anyone of these questions, You need help from Your Peers.

I am sure you know a Peer Advisory Board is a monthly meeting of non-competitive business owners, Presidents, CEO and C level Executives with an experienced facilitator who keeps the discussion on track and drives for conclusions.

At each meeting a topic is presented start the meeting, and to get the discussion following. Most Importantly, each participant has an opportunity to bring their issues to the table for peer feed back. In essence, a think tank with action and accountability.

PRO, President’s has created and facilitated business owners peer advisory boards for over 25 years. Technology now makes it possible for business owners to participate in On Line Peer Advisory Boards with an experienced facilitator, mentor, and tormentor. This means you can participate anywhere and on any wifi comparable device.

To give you an idea CLICK Here for a digital copy of the PRO Small Business Toolbook. 83 pages of articles, worksheets on almost every small business issue. It will get your brain thinking! This is an example of peer advisory insight

When I first graduated college and went to work in the family business I was the expert on repairing the copy machine. One day, my mentor asked me, “Is this what you think you should be doing? Granted I was an expert on the copy machine, but that machine was not the key to the success of the business.

I learned better, and a sign on my office wall states, “There is no sense doing well that you should not be doing at all.” What is your role? What makes Your business really tick? That’s what You should be working on! Taking time off opens your mind to new ideas, questions and answers. Being effective in what is important open time for You.

Now you can participate in an On Line Peer Advisory board anywhere, and on any device. CLICK Here for the Small Business Toolbook and to learn more about ON LINE Peer Advisory Boards.

What If… You wanted to change Your holiday bonus?

What If… You wanted to change Your holiday bonus?

Holiday bonus can be a difficult time. What do you do? What is fair? What are other companies doing? This is especially difficult if you give a discretionary bonus. Compensation is a satisfier. It is not a motivator. If your holiday bonus does not satisfy—

You will have unsatisfied and potentially disgruntled employees. Being part of a Peer Advisory Board gives You the opportunity to ask what they are doing. What percentage of pay? Are they increasing compensation and bonuses over last year? What do you do if business has not been as good as last year?

Having Peers to ask and bounce Your thoughts and issues is a value you cannot a state a dollar amount. What is Your cost if one employee is turned off from the holiday bonus and leaves? What is the risk and cost to replace an employee? Make Your holiday a happy time and eliminate the pressure by learning from Your peers.

I am sure you know a Peer Advisory Board is a monthly meeting of non-competitive business owners, Presidents, CEO and C level Executives with an experienced facilitator who keeps the discussion on track and drives for conclusions.

At each meeting a topic is presented start the meeting, and to get the discussion following. Most Importantly, each participant has an opportunity to bring their issues to the table for peer feed back. In essence, a think tank with action and accountability.

PRO, President’s has created and facilitated business owners peer advisory boards for over 25 years. Technology now makes it possible for business owners to participate in On Line Peer Advisory Boards with an experienced facilitator, mentor, and tormentor. This means you can participate anywhere and on any wifi comparable device.

To give you an idea CLICK Here for a digital copy of the PRO Small Business Toolbook. 83 pages of articles, worksheets on almost every small business issue. It will get your brain thinking! This is an example of peer advisory insight

Many companies are exploring the elimination of a year end discretionary bonus and going to some type of measurable bonus based on results. This brings up the issue of how you communicate this transition and why it is better for your employees. PRO, members have accomplished this transition and know the in’s and out’s to make this a smooth and beneficial change.

Now you can participate in an On Line Peer Advisory board anywhere, and on any device. CLICK Here for the Small Business Toolbook and to learn more about ON LINE Peer Advisory Boards.

What If… You want to see Your family more?

What If… You want to see Your family more?

A two hour a month time investment will give you the tools to have more time.

A Peer Advisory Board, saves You time and makes You money by creating knowledge, insight, problem solving, camaraderie, support, accountability, prioritization, and Not Being Along. It seems odd but two hours a month brings You a lot so you can enhance and “get a life.”

I am sure you know a Peer Advisory Board is a monthly meeting of non-competitive business owners, Presidents, CEO and C level Executives with an experienced facilitator who keeps the discussion on track and drives for conclusions.

At each meeting a topic is presented start the meeting, and to get the discussion following. Most Importantly, each participant has an opportunity to bring their issues to the table for peer feed back. In essence, a think tank with action and accountability.

PRO, President’s has created and facilitated business owners peer advisory boards for over 25 years. Technology now makes it possible for business owners to participate in On Line Peer Advisory Boards with an experienced facilitator, mentor, and tormentor. This means you can participate anywhere and on any wifi comparable device.

To give you an idea CLICK Here for a digital copy of the PRO Small Business Toolbook. 83 pages of articles, worksheets on almost every small business issue. It will get your brain thinking! This is an example of peer advisory insight

One member determined she was doing too much stuff. Her Peer Advisory Board asked her what activity creates the greatest contribution to her organization. What gives her satisfaction, and energy?

Her Peer Board created the accountability of following up with her each meeting on her progress in delegation and putting her effort in the agreed areas. She is now happier, achieving more, and getting greater satisfaction. Sometimes You need direction and accountability to achieve your goals.

Now you can participate in an On Line Peer Advisory board anywhere, and on any device. CLICK Here for the Small Business Toolbook and to learn more about ON LINE Peer Advisory Boards.

What If… You lost a major customer?

What If… You lost a major customer?

Who can You talk with?

Will You have to cut Your work force?

Will the bank tell You to move Your loan? or

What do You do if You lose a key employee due to injury, leaving you or death?

Difficult questions, a support group is critical to give You. They give You emotional support, ideas, and potential resources to help.

One member lost a major customer and had to cut back his business. He did not want to cut his work force, and the Peer Board told he must do this to survive. The goal was to save the company. The actions he had to take were emotionally difficult, but necessary.

The board discussed how to go about the cuts, and the communication to his employees. Today the company is back, and he has been able to bring back many of his past employees.

I am sure you know a Peer Advisory Board is a monthly meeting of non-competitive business owners, Presidents, CEO and C level Executives with an experienced facilitator who keeps the discussion on track and drives for conclusions.

At each meeting a topic is presented start the meeting, and to get the discussion following. Most Importantly, each participant has an opportunity to bring their issues to the table for peer feed back. In essence, a think tank with action and accountability.

PRO, President’s has created and facilitated business owners peer advisory boards for over 25 years. Technology now makes it possible for business owners to participate in On Line Peer Advisory Boards with an experienced facilitator, mentor, and tormentor. This means you can participate anywhere and on any wifi comparable device.

To give you an idea CLICK Here for a digital copy of the PRO Small Business Toolbook. 83 pages of articles, worksheets on almost every small business issue. It will get your brain thinking! This is an example of peer advisory insight

As facilitator, in my past life, I have gone through good times and bad, and understand the trauma, and the necessary actions. One time my company lost 40 percent of our business due to a government change in one weekend. This was survival time, and I had the support to help me through this period. With the insight and support I received the company gained back those sales plus more. It is easier in good times than bad, and having Your Peer Board makes all the time easier.

Now you can participate in an On Line Peer Advisory board anywhere, and on any device. CLICK Here for the Small Business Toolbook and to learn more about ON LINE Peer Advisory Boards.

What If… You had someone to push You?

What If… You had someone to push You?

You are in business by Yourself, and only report to Yourself. Being a facilitator of Peer Advisory Boards part of my responsibility is to create accountability to move You forward to where You want to be.

Peer Advisory Board members want to move forward, and sometimes need a little push. I am sometimes called a tormentor because I try to create accountability for your actions to enable you to move forward.

As a Tormentor I learn how much accountability you will accept. Too much, and you will be turned off. Too little, and You don’t get where you want to be. Having a board that have Your interest and want to help You is a powerful tool to help You accomplish Your goal!

I am sure you know a Peer Advisory Board is a monthly meeting of non-competitive business owners, Presidents, CEO and C level Executives with an experienced facilitator who keeps the discussion on track and drives for conclusions. At each meeting a topic is presented start the meeting, and to get the discussion following. Most Importantly, each participant has an opportunity to bring their issues to the table for peer feed back. In essence, a think tank with action and accountability.

PRO, President’s has created and facilitated business owners peer advisory boards for over 25 years. Technology now makes it possible for business owners to participate in On Line Peer Advisory Boards with an experienced facilitator, mentor, and tormentor. This means you can participate anywhere and on any wifi comparable device.

To give you an idea CLICK Here for a digital copy of the PRO Small Business Toolbook. 83 pages of articles, worksheets on almost every small business issue. It will get your brain thinking! This is an example of peer advisory insight

One member who was very early into the internet, and was number one for his product. He always talked about hiring a salesperson, and did not fully recognize the Internet asset his company had achieved. His Peer Advisory Board pushed him to add more items to his web site.

Today he has maintained his number one internet presence, and operates his business without outside sales people. He is substantially more profitable, and has increased the value of his business when he plans to exit. He did it with a little push! Maybe more than a little.

Now you can participate in an On Line Peer Advisory board anywhere, and on any device. CLICK Here for the Small Business Toolbook and to learn more about ON LINE Peer Advisory Boards.

What If… You made a Bad Hire?

What If… You made a Bad Hire?

Many small businesses do not know how to interview or hire. When a person leaves their business they look at hiring as taking them away from their business activity. But, this should be looked upon as an opportunity. Having good people is your business.

At PRO, Peer Advisory Boards we discuss the hiring process. When someone is making a hire what is the job description? What is the performance expectation, and how do you measure this? At the minimum, what interview questions and procedure will you follow,

Today’s hiring market is difficult due to very low unemployment. In the past you could interview several candidates, have several interviews, and then make the hire. You could hire slow. Today you must hire fast. This increases the probability of a bad hire.

To improve your odds of success, Peer Advisory Board members recommend you identify the habits or actions you should observe at the end of first week, 30 days and 90 days of work. Many positions you are cannot measure or expect performance and results in a short time, but you can measure and observe if they are doing the right things to be successful. If you make a bad hire You Must make a change quickly.

I am sure you know a Peer Advisory Board is a monthly meeting of non-competitive business owners, Presidents, CEO and C level Executives with an experienced facilitator who keeps the discussion on track and drives for conclusions. At each meeting a topic is presented start the meeting, and to get the discussion following. Most Importantly, each participant has an opportunity to bring their issues to the table for peer feed back. In essence, a think tank with action and accountability.

PRO, President’s has created and facilitated business owners peer advisory boards for over 25 years. Technology now makes it possible for business owners to participate in On Line Peer Advisory Boards with an experienced facilitator, mentor, and tormentor. This means you can participate anywhere and on any wifi comparable device.

To give you an idea CLICK Here for a digital copy of the PRO Small Business Toolbook. 83 pages of articles, worksheets on almost every small business issue. It will get your brain thinking! This is an example of peer advisory insight

One Peer Advisory Board member had made a hire of a sales person. This person was to make appointments and go out with the sales manager to observe and learn the sales format of the company. At the end of the first week no calls or contacts were made to obtain an appointment.

The company made an immediate change. This person interviewed very well, but did not have the personality or interest to make appointments. His Peer Board told him You must observe and measure action to know if the person needs training or must go.

Now you can participate in an On Line Peer Advisory board anywhere, and on any device. CLICK Here for the Small Business Toolbook and to learn more about ON LINE Peer Advisory Boards.

What If… You could motivate Your sales force?

What If… You could motivate Your sales force?

Compensation to your sales people is a critical issue. What is the best way to compensate for your product/service, distribution channel, or targeted customer? Should the compensation be salary, salary plus commission, draw plus commission or straight commission?

What motivation plan works best for your product/service sales force? This is a topic key executives discuss at Peer Advisory Boards. By learning from others what worked for them and how it relates to your company will move your revenues up. Is learning what motivates better than trial and error on compensation decisions?

I am sure you know a Peer Advisory Board is a monthly meeting of non-competitive business owners, Presidents, CEO and C level Executives with an experienced facilitator who keeps the discussion on track and drives for conclusions. At each meeting a topic is presented start the meeting, and to get the discussion following. Most Importantly, each participant has an opportunity to bring their issues to the table for peer feed back. In essence, a think tank with action and accountability.

PRO, President’s has created and facilitated business owners peer advisory boards for over 25 years. Technology now makes it possible for business owners to participate in On Line Peer Advisory Boards with an experienced facilitator, mentor, and tormentor.

To give you an idea CLICK Here for a digital copy of the PRO Small Business Toolbook. 83 pages of articles, worksheets on almost every small business issue. It will get your brain thinking! This is an example of peer advisory insight

One member brought a sales commission issue to the table at his peer advisory board meeting. He had a software products that was difficult to sell in, and he was paying a substantial commission for the Initial sale, and he also paid the same commission for repeat sales. He was concerned about the sales persons’ motivation since he was receiving a significant commission and was not working not producing in the following years.

He basically knew the answer, and needed support to make the decision. His peer advisory board told him to cut the commission on the repeat sales and for a limited time pay a higher commission on new sales to motivate the sales person in the right direction.

On follow up discussions with his peer board he reported the sales person was initially not happy about the cut on commission for the current sales. But most importantly, he was now obtaining new customers, and making more money than before. The salesman is now happy and performing. This is an example of what a peer advisory board can accomplish.

Now you can participate in an On Line Peer Advisory board anywhere, and on any device. CLICK Here for the Small Business Toolbook and to learn more about ON LINE Peer Advisory Boards.

How to Recruit Top Talent

recruitingThe Smart, Easy Way to Recruit Top Talent

By Ray Silverstein

Recently, we discussed how the key to making successful hires is to target applicants who share your core values.

Today, we ask: why wait for those hires to come to you?

The smartest, easiest way to identify great potential employees is ‘24/7/365 recruiting.’ It’s simple: even when you’re not actively hiring, keep your eyes open for people who impress you, and get their contact information as you go.

It’s like you’re building your own major league baseball team. You’re always scouting at some level, and you keep a running roster of possibilities. So when it’s time to trade-up, you have a leg up.

24/7/365 recruiting comes down to being observant and building a few good habits, which include:

• Always carry business cards. When you meet an exceptional worker, give him a card and request his. Tell him upfront that he impressed you, and while you don’t have openings now, you’d like to explore future possibilities. At the very least, you’ll make someone’s day.

• Keep your eyes open at trade shows, chamber of commerce meetings, not-for-profit gatherings, etc. At these events, you have a golden opportunity to observe a potential candidate’s skills, work ethic, and communication style, without a formal interview or aptitude test.

• When calling on customers, take a peek at the sign-in book. It’s a goldmine. You just may find an experienced sales pro or two who already know your client or target market.

• Review your company website. Does it do a good job of reflecting your goals, culture, and core values? Make sure it does, because it will draw the kinds of candidates you seek to you.

• Research your market. Visit the websites of competitors or firms that resemble yours in terms of distribution or skill sets. Some companies list key employees on their sites. Use the wonders of LinkedIn to learn more about them.

• When you come across finished work that impresses you—say, a highly-effective website or print marketing piece—find out who did the work and take note. When you’re ready to start a project like that, you already have someone in mind for it.

I have a great example of the benefits of 24/7/365 recruiting. One of my peer group members, Joe, often grabs lunch at a sandwich shop near his company.

Over time, Joe became impressed by one of the shop clerks, Adam. Adam was very careful, and cordial, and took his job very seriously.

At the time, Joe was dissatisfied with the performance and attitude of one of his employees. He found himself wishing he could find more employees like Adam.

Then Joe realized that, instead of finding someone like Adam, he could hire the young man himself.

Out of courtesy, Joe asked the sandwich shop owner if he would mind if he approached Adam about a potential job. As it happened, the owner was all for it. The young man’s wife was pregnant and he knew Adam was ready and eager for a bigger job and paycheck.

So Joe was able to let his non-performer go and hire Adam without missing a beat. Thanks to his proactive recruiting, what could have been a setback turned into an opportunity.

And that’s how 24/7/365 recruiting puts you ahead of the curve.

Biography: Ray Silverstein is president of PRO, President’s Resource Organization, a network of entrepreneurial peer advisory groups in Phoenix and Chicago. He is author of “The Best Secrets of Great Small Businesses,” and “The Small Business Survival Guide.” You can reach Ray at 1-800-818-0150 or ray@propres.com.

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