Tag Archives: peak performance

Why? The biggest question you will ever ask with one word

Why?

Ray and Zen are forward-thinking pragmatists, albeit ‘advisorologists,’ who have a penchant for seeing things differently. The combination of wit and wisdom bodes well for radio. Our guests report an ease of conversation and delivery of their message in a very personable way, the new way of marketing in the new millennium… relationship building. It’s all important in developing sustainable business, let alone growing your market share.

Simon Sinek is a movement maker, a way-shower for building momentum that matters in our world today. He’s insightful and spot on in observations of how we behave and using those observations to create maximum results. This book is about a naturally occurring pattern, a way of thinking, acting and communicating that gives some leaders the ability to inspire those around them.  Start With Why is a guide to focus on and amplify the things that do work to inspire.start_with_why1

Just about every person or organization needs to motivate others to act for one reason or other.  The ability to motivate people is not, in itself difficult.  It is usually tied to some external factor.  Tempting incentives or the threat of punishment will often elicit the behavior we desire.  Great Leaders are able to inspire people to act.  Those who are able to inspire give people a sense of purpose or belonging that has little to do with any external incentive or benefit to be gained.

Those who truly lead are able to create a following of people who act not because they were swayed, but because they were inspired.  For those who are inspired, the motivation to act is deeply personal.  They are less likely to be swayed by incentives.  Those who are inspired are willing to pay a premium or endure inconvenience, even personal suffering.  Those who are able to inspire will create a following of people, supporters, voters, customers, workers–who act for the good of the whole not because they have to, but because they want to.

All the inspiring leaders and companies, regardless of size or industry, think, act and communicate exactly alike.   Great leaders understand the value in the things we cannot see.

You’ll want to grab Ray’s Crib Notes on the book, too. The salient points are described in great style and clarity so you get the best of the book in short order. You can request the Crib Notes simply by using the form below:

Enjoy the Show!

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How do you confront issues and people effectively?

Crucial Conversations

Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler

Disappointing Results at Work?

The Guys explore one of the toughest issues – dealing with confrontations in the workplace. No, it isn’t about breaking up fights, but it can result in one if not handled properly in some cases. Most of us avoid conflict at all costs, so confronting employees who aren’t meeting up to standards is certainly not an enjoyable process. Crucial Confrontations – Tools for Resolving

How do good leaders create conversations to address work issues? The first few seconds of the interaction sets the tone for everything that follows.

What do you do when someone disappoints you?  For some people, the response is anger.  They cut people off, overstate arguments, attack ideas, employ harsh debating tactics, and eventually resort to insults and threats.

Surely, there’s a better way.  And there is.  We’ll explore how to step up and master crucial confrontations.  But first, let’s start with a definition.

What does the term crucial confrontation mean?  To confront means to hold someone accountable for disappointing you, face-to-face. 

It doesn’t have to be abrasive.  In fact, when confrontations are handled correctly, both parties talk openly and honestly.  Both are candid and respectful.  As a result, problems are resolved and the relationship benefits. But crucial confrontation skills offer the best chance to succeed, regardless of the topic, person, or circumstance.

The Guys tiptoe through the tulips of tense moments…  pursed and tight.  Well, if you know The Guys, they are a bit fast and loose. In order to loosen things up they cover the essential processes and techniques for having crucial conversations, from the authors’ point of view and from their own experience. Crucial confrontations succeed or fail because of the words people choose, and the way people deliver them.

Before you confront someone, you have to make sure that you are confronting the right problem.

The ability to reduce an infraction to its bare essence takes patience, a sense of proportion, and precision. You’ll have to listen in or download Ray’s Crib notes below in order to get the details of what the process is and how it works.

 

Click HERE – Get the NEW Small Business Toolbook